Privacy Policy
How we collect, use and protect the information you share with us.
Information we collect
When you request a quote, contact us or become a client, we collect the details you choose to share. That usually includes your name, email address, phone or WhatsApp number, the services you are interested in, information about your book and any files you send us.
When you visit our website we also collect limited technical information, such as the pages you view, the website that referred you, the campaign link you arrived from, your browser type and your IP address. We use this to understand how visitors find us and to prevent spam and abuse.
How we use your information
We use your details to respond to your enquiry, prepare quotes, deliver the services you buy, send project updates and handle billing. With your agreement, or where the law allows, we may also send occasional information about services relevant to your book. You can opt out at any time.
Your manuscript and creative work
Manuscripts, outlines, interview recordings and other creative materials are shared only with the team members working on your project. We never publish, sell or reuse your work, and we sign a non-disclosure agreement on request.
Cookies and analytics
We use a small amount of browser storage to remember how you first arrived at our site so we can measure which pages and campaigns are useful. If analytics or advertising measurement tools are enabled, they may set their own cookies to measure visits and conversions. You can block or delete cookies in your browser settings.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run the business, such as hosting, email and payment providers, and only as needed for them to perform those services. We may disclose information when the law requires it.
How long we keep information
We keep enquiry details for as long as needed to respond and follow up, and client records for as long as required for accounting and legal purposes. You can ask us to delete your information at any time, subject to those legal requirements.
Security
We protect your information with encrypted connections, restricted access and secure storage. No system is perfectly secure, but we take reasonable steps to keep your data safe.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to object to marketing. To make a request, contact us using the details on our contact page.
Changes to this policy
We may update this policy from time to time. The date at the bottom of this page shows when it was last changed.
Last updated October 14, 2026